SMS Messaging Terms of Service

SMS Messaging Terms and Conditions

Effective Date: August 3, 2026

These SMS Messaging Terms and Conditions govern the Pack Vault TCG text messaging program operated by Pack Vault TCG (“Pack Vault TCG,” “we,” “us,” or “our”).

1. Program Description

By opting in to receive SMS messages from Pack Vault TCG, you agree to receive recurring text messages concerning:

New Pokémon and trading card product releases
Restocks and product availability
Sales, promotional offers, and discount codes
Live-stream announcements and event reminders
Abandoned checkout reminders
Customer service and account-related communications
Other Pack Vault TCG news and marketing messages

Messages may be sent using an automated telephone dialing system or other automated messaging technology.

2. Consent to Receive Messages

You may opt in by submitting your mobile telephone number through our website, selecting an SMS marketing consent option during checkout, completing an enrollment form, or using another method provided by Pack Vault TCG.

Your consent to receive marketing text messages is not required as a condition of purchasing any goods or services from Pack Vault TCG.

By enrolling, you confirm that:

You are the account holder or authorized user of the mobile number provided.
You are authorized to consent to receive text messages at that number.
The information you provide is accurate and current.
You are at least 18 years old or have the permission of a parent or legal guardian.

3. Message Frequency

Message frequency varies. You may receive up to eight marketing messages per month, although frequency may temporarily increase during major product launches, restocks, live events, or special promotions.

Order confirmations, shipping updates, customer-service responses, and other transactional messages may be sent separately and may not count toward the marketing-message frequency stated above.

4. Message and Data Rates

Pack Vault TCG does not charge you for enrolling in the SMS program. However, message and data rates may applyaccording to the terms of your mobile telephone plan.

You are responsible for all charges imposed by your wireless carrier, including message, data, roaming, or other applicable charges. Contact your wireless carrier for information about your messaging and data plan.

5. Opting Out

You may cancel SMS marketing messages at any time by replying STOP to a message from Pack Vault TCG.

You may also use another clear statement indicating that you no longer wish to receive messages. After submitting an opt-out request, you may receive one final message confirming that you have been unsubscribed.

After opting out, you will no longer receive marketing text messages unless you separately enroll again. Opting out of marketing messages may not prevent Pack Vault TCG from sending necessary transactional or customer-service communications where legally permitted.

6. Customer Support

For assistance with the SMS program, reply HELP to any Pack Vault TCG text message.

You may also contact Pack Vault TCG through the Contact Us page on our website or by mail at:

Pack Vault TCG
15970 Los Serranos Country Club Drive
PMB 229
Chino Hills, CA 91709
United States

7. Privacy

Your participation in the SMS program is subject to the Pack Vault TCG Privacy Policy available on our website.

We may use service providers, including Shopify and telecommunications providers, to deliver and manage SMS messages. Information obtained through the SMS program will be handled according to our Privacy Policy and applicable law.

SMS consent and mobile telephone information will not be sold or shared with third parties for their own independent marketing purposes. Information may be shared with service providers that assist us in operating our messaging program and business.

8. Mobile Number Changes

You agree to notify Pack Vault TCG or unsubscribe from the SMS program before transferring, canceling, or changing the mobile number enrolled in the program.

You are responsible for SMS messages received by anyone who has access to your enrolled mobile number or mobile device.

9. Delivery and Carrier Availability

Text message delivery is subject to effective transmission by your wireless carrier and network provider. Delivery is not guaranteed.

Pack Vault TCG, Shopify, participating carriers, and messaging service providers are not responsible for delayed, undelivered, blocked, or misdirected messages caused by circumstances outside their reasonable control.

Not all mobile devices, telephone numbers, or wireless carriers may be supported.

10. Program Guidelines

You agree not to use the SMS program in a way that is unlawful, abusive, fraudulent, threatening, harassing, or disruptive.

Promotional offers sent by SMS may be subject to additional restrictions, expiration dates, product availability, purchase limits, and separate promotional terms. Unless expressly stated otherwise, promotional codes cannot be combined with other discounts.

Product availability is not guaranteed, and receiving an SMS notification does not reserve inventory or guarantee the ability to purchase an item.

11. Changes or Termination

Pack Vault TCG may modify, suspend, or discontinue the SMS program at any time. We may also update these SMS Messaging Terms and Conditions as necessary to reflect changes to the program, applicable law, or our business practices.

Updated terms will be posted on our website with a revised effective date. Your continued participation in the SMS program after an update becomes effective constitutes acceptance of the updated terms.